Terms of service

Last updated: 9 August 2026

OVERVIEW

Welcome to Avoria Jewelry. This store, website and the products and services available through it are operated by Fitzpatrick Ecommerce Limited under the brand name Avoria Jewelry. Throughout these Terms of Service, the terms “Avoria Jewelry”, “we”, “us” and “our” refer to Fitzpatrick Ecommerce Limited as the legal operator and seller.

Avoria Jewelry is powered by Shopify, which provides the ecommerce platform that enables us to offer the website, content, features, tools, products and related services described in these Terms collectively as the “Services”.

These Terms of Service, together with the policies referenced in them, describe your rights and responsibilities when using the Services.

Please read these Terms carefully. By visiting, interacting with or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to them, you should not use or access the Services.

Nothing in these Terms excludes or restricts any mandatory rights available to you under applicable consumer law.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you confirm that you are at least the age of majority in your country or jurisdiction of residence or otherwise have the legal capacity to enter into a contract.

To access certain Services or purchase products, you may be asked to provide information including your email address, billing details, payment information and delivery address. You agree that the information you provide will be accurate, current and complete and that you have the right to provide it.

You are responsible for maintaining the security of your account credentials and for activity carried out through your account. You may not transfer, sell, assign or license your account to another person. Please contact us promptly if you believe your account has been accessed without your permission.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, materials, measurements, colours, photographs, prices and availability are accurate. Product colours and appearance may vary slightly depending on your screen, device settings and lighting conditions.

Products supplied to consumers will conform to their description and meet the quality, durability, fitness and other requirements imposed by applicable consumer law.

We may update product descriptions, limit available quantities or discontinue products before an order is accepted. Any such change will not alter an order that we have already accepted without your agreement.

Nothing in this section excludes or limits your legal remedies where a product is faulty, damaged, not as described or otherwise fails to conform to the contract.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase the selected products. Your order is accepted when we send you an order or dispatch confirmation or otherwise expressly confirm that it has been accepted.

We may decline or cancel an order for legitimate reasons, including product unavailability, payment failure, suspected fraud, an obvious pricing error, an inability to deliver to the address provided or a legal or regulatory requirement.

If we cancel an order after taking payment, we will notify you and refund the full amount paid using the original payment method without undue delay.

You may contact us to request cancellation before dispatch. We may be unable to stop an order once fulfilment has begun, but this does not affect any statutory right of withdrawal or your rights under our Refund Policy.

Returns, refunds and exchanges are governed by our Refund Policy in addition to any mandatory rights available under applicable consumer law. Nothing in these Terms or our Refund Policy limits your rights concerning faulty, damaged or incorrectly described goods.

Products purchased through the Services are intended for personal or household use and not for unauthorised commercial resale.

SECTION 4 – PRICES AND BILLING

Product prices are displayed in the currency applicable to the market selected on the website. Before you submit an order, checkout will display the total amount payable to us, including applicable taxes and any delivery or other charges collected by us.

Any available shipping methods and associated charges will be displayed before you place your order. Where the website states that free standard shipping applies, no separate standard shipping charge will be added at checkout.

If the website or checkout states that duties and taxes are included, you will not be required to pay those charges separately on delivery. If any customs, import or handling charge may instead be payable by you, this will be clearly disclosed before you place your order.

Prices, discounts and promotions may change before an order is accepted. Changes will not affect an order already accepted, except where there is an obvious error and we contact you to offer the choice of confirming the order using the corrected information or receiving a full refund.

Promotions may be governed by additional terms. If additional promotional terms conflict with these Terms, the specific promotional terms will apply to that promotion, subject to applicable consumer law.

You agree to provide accurate and complete payment and billing information and confirm that you are authorised to use the payment method submitted.

SECTION 5 – SHIPPING AND DELIVERY

Current processing times, estimated transit times, delivery destinations and shipping charges are described in our Shipping Policy.

Delivery dates are estimates unless we expressly agree to a fixed delivery date. We are not responsible for delays caused solely by circumstances outside our reasonable control, but we remain responsible for fulfilling your order and will communicate with you if we become aware of a material delay.

We remain responsible for products while they are in transit. Risk of loss or damage passes to you when you, or a person nominated by you, takes physical possession of the products. This does not apply where you independently appoint a carrier that was not offered by us.

If an order is lost, damaged or materially delayed, please contact us at info@avoriajewelry.com. Nothing in this section limits any right to a replacement, refund, cancellation or another remedy available under applicable law.

SECTION 6 – INTELLECTUAL PROPERTY

The Services, including their text, photographs, graphics, videos, audio, logos, layouts, displays, reviews and designs, are owned by or licensed to Fitzpatrick Ecommerce Limited and are protected by applicable copyright, trade mark and other intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only. Unless permitted by law or authorised by us in writing, you must not reproduce, distribute, modify, publicly display, republish, download, store or transmit protected materials from the Services.

Nothing in these Terms transfers ownership of any intellectual property or grants you a licence to use intellectual property belonging to Fitzpatrick Ecommerce Limited, Shopify or another party except as expressly stated.

The Avoria Jewelry name, logos, designs and brand identifiers may not be used without our prior written permission. Shopify’s name, logos and brand identifiers belong to Shopify. All other names, logos and brand identifiers displayed through the Services belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to tools or functionality supplied by third parties that we do not own or control.

Third-party tools may be provided “as is” and “as available”, subject to the third party’s applicable terms. You should review those terms before using the relevant tool.

We do not guarantee the continued availability or performance of optional third-party tools. Nothing in this section excludes liability that cannot lawfully be excluded or restricts your mandatory consumer rights.

We may introduce new features, tools or resources in the future. Unless otherwise stated, those features will form part of the Services and will be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to websites or online services operated by third parties. We are not responsible for controlling, examining or guaranteeing the content, availability, accuracy or security of independent third-party websites.

If you follow a third-party link or purchase something directly from an independent third party, you should review that party’s terms and policies before proceeding.

This section does not apply to products purchased directly from Avoria Jewelry. Fitzpatrick Ecommerce Limited remains responsible as the legal seller for fulfilling those orders and administering applicable returns, refunds and consumer remedies.

Nothing in this section excludes liability that cannot lawfully be excluded.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

The Services are hosted using Shopify’s ecommerce platform. However, your contract for any product purchased through the Avoria Jewelry store is with Fitzpatrick Ecommerce Limited, the operator and legal seller behind Avoria Jewelry.

Shopify is not the seller of our products and is not responsible for fulfilling your order, providing customer service or administering returns and refunds.

Nothing in this section excludes any liability that cannot lawfully be excluded or restricts your mandatory consumer rights.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy. Certain personal information may also be processed by Shopify in accordance with the Shopify Consumer Privacy Policy.

Because the Services are hosted by Shopify, information submitted through the Services may be transmitted to and processed by Shopify and other service providers, including providers located outside your country of residence.

Please review our Privacy Policy for further information about how we, Shopify and our service providers collect, use, retain and disclose personal information and how you may exercise applicable privacy rights.

SECTION 11 – FEEDBACK

If you voluntarily submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals or other content relating to the Services collectively referred to as “Feedback”, you grant us a worldwide, non-exclusive, royalty-free and sublicensable licence to use, reproduce, modify, publish, distribute and display that Feedback for purposes connected with operating, improving and promoting the Services.

You confirm that you own or have the necessary rights to submit the Feedback, have disclosed any compensation or incentive received in connection with it and that the Feedback complies with these Terms.

We are not required to keep Feedback confidential, pay compensation for it or respond to it unless we have separately agreed otherwise.

We may monitor, edit or remove Feedback that we reasonably believe is unlawful, misleading, abusive, defamatory, obscene, infringes another person’s rights or otherwise breaches these Terms.

You must not submit Feedback that infringes intellectual property, privacy or other legal rights; contains unlawful or malicious content; contains malware; or misrepresents your identity or the origin of the Feedback. You remain responsible for the Feedback you submit and its accuracy.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

We may correct genuine typographical, technical or administrative errors relating to product descriptions, pricing, promotions, availability, shipping charges or delivery estimates.

If we discover a material error after you place an order, we will contact you promptly. Where the error affects the price or an essential part of the order, we will offer you the choice of confirming the order using the corrected information or cancelling it for a full refund.

We will not materially change an accepted order without your agreement, except where required by law. Nothing in this section limits your rights where information supplied before purchase was inaccurate or misleading.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You must not use the Services:

(a) for an unlawful or malicious purpose;
(b) in violation of applicable laws or regulations;
(c) to infringe our intellectual property rights or the rights of another person;
(d) to harass, abuse, threaten, defame, intimidate or harm another person;
(e) to transmit false, fraudulent or misleading information;
(f) to upload, transmit or distribute unlawful or malicious material;
(g) to send unsolicited advertising, spam, chain letters or similar communications;
(h) to impersonate another person or organisation; or
(i) in a manner that materially interferes with another person’s use of the Services or threatens the security or operation of the Services.

You must not upload malware, attempt to gain unauthorised access to the Services, collect another person’s personal information unlawfully, circumvent security controls or use automated tools to scrape or extract protected content contrary to applicable law or our published technical controls.

We may restrict or suspend access where reasonably necessary to address a material breach of this section, suspected fraud, unlawful activity or a genuine security risk.

SECTION 14 – AGENTS

14.1 This section applies if you deploy or permit an automated or semi-automated software agent to access or interact with the Services. An “Agent” means software that takes action on behalf of, or at the instruction of, a person or organisation without continuous direct supervision.

14.2 An Agent must accurately identify itself and comply with these Terms, applicable laws and any published technical restrictions relating to automated access.

14.3 We may use reasonable technical measures to manage, restrict or prevent automated access where necessary to protect the Services, our customers or our rights.

14.4 An Agent must not conceal its automated nature, misrepresent itself as a human, circumvent CAPTCHAs or other security measures, provide false information when asked whether an interaction is automated, or evade a measure intended to manage automated access.

SECTION 15 – SUSPENSION AND TERMINATION

We may suspend or terminate access to an account where reasonably necessary because of a material breach of these Terms, suspected fraud, unlawful conduct, security concerns or a legal requirement.

Where reasonably practicable, we will provide notice and explain the reason for the suspension or termination.

Termination of website access will not affect an order already accepted, a refund owed to you or any mandatory consumer rights. You will remain responsible only for amounts lawfully due for orders or Services properly supplied before termination.

Provisions that by their nature should continue after termination, including intellectual property, privacy, governing law and lawful limitations of liability, will remain in effect.

SECTION 16 – WARRANTIES AND CONSUMER RIGHTS

We take reasonable care in operating the Services but cannot guarantee that the website will always be available, uninterrupted or entirely free from technical errors.

Nothing in these Terms excludes or limits any statutory guarantee, warranty, condition or remedy that cannot lawfully be excluded. In particular, products must match their description, be of the quality consumers can reasonably expect and comply with applicable consumer law.

Any additional commercial guarantee offered by us is provided in addition to, and not as a replacement for, your statutory rights.

SECTION 17 – LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, breach of mandatory consumer rights, defective products where liability cannot be excluded or any other liability that cannot lawfully be limited.

Subject to the above, we are not responsible for losses that were not reasonably foreseeable when the contract was formed or that were not directly caused by our breach.

Because the Services are intended for consumers, we are not responsible for business losses including loss of profit, revenue, contracts or commercial opportunities arising from personal use of the Services.

SECTION 18 – RESPONSIBILITY FOR MISUSE

You are responsible for reasonably foreseeable loss directly caused by your deliberate unlawful use of the Services or a material breach of these Terms.

Nothing in this section requires a consumer to compensate us for losses they did not directly cause, for losses caused by us or another party, or beyond the liability imposed by applicable law.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law and the unenforceable portion will be treated as removed.

The remaining provisions will continue in effect unless the Terms cannot legally or practically continue without the affected provision.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

If we do not immediately exercise or enforce a right under these Terms, this does not mean that we have waived that right.

These Terms and the policies expressly incorporated into them form the agreement between you and us concerning your use of the Services and purchases made through them.

If a consumer-facing term is unclear or capable of more than one reasonable interpretation, it will be interpreted in the consumer’s favour where required by applicable law.

SECTION 21 – ASSIGNMENT

We may transfer our rights and obligations under these Terms as part of a genuine sale, transfer or reorganisation of the business, provided that doing so does not reduce your rights or protections. We will provide notice where required by law.

You may not transfer your contractual obligations to another person without our agreement, but nothing in this section prevents you from exercising or transferring a right where permitted by law.

SECTION 22 – GOVERNING LAW AND JURISDICTION

These Terms and contracts formed through the Services are governed by the laws of Ireland.

If you are a consumer living outside Ireland, you will retain any mandatory consumer protections provided by the laws of your country of residence.

The courts of Ireland will have non-exclusive jurisdiction over disputes relating to these Terms. This does not prevent a consumer from bringing proceedings in another court where applicable consumer law permits them to do so.

SECTION 23 – HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect their interpretation.

SECTION 24 – CHANGES TO THESE TERMS

We may update these Terms to reflect changes to the Services, our business practices or our legal obligations. The current version and its effective date will be published on this page.

Material changes will be communicated where required by law. Changes will apply prospectively and will not alter the terms governing an order already accepted unless the change is required by law or you expressly agree to it.

SECTION 25 – CONTACT INFORMATION

Questions about these Terms should be sent to info@avoriajewelry.com.

Avoria Jewelry is operated by Fitzpatrick Ecommerce Limited.

Legal operator and seller: Fitzpatrick Ecommerce Limited
Brand name: Avoria Jewelry
Company/CRO number: 816064
VAT number: IE4743960PH
Company address: Christmas Tree Lodge, Trim Road, Athboy, Co. Meath, Ireland, C15 N4T1
Email: info@avoriajewelry.com
Phone: +353 87 632 9934
Website: https://avoriajewelry.com